The UKGC Bans Under 25s from VIP Schemes

The UKGC UK Gambling Commission Bans Under 25s from VIP Schemes 

The UKGC is working with 30 other operators who have pledged to make online gambling safer by banning online gamblers under the age of 25 being able to join online gambling VIP Schemes. 

Alongside this the have plans in place to lower the intensity of slot and tables games play by lowering spin speed to 2.5 seconds and removing the ‘Turbo” functionality. 

In terms of VIP Incentives, the operators must adhere to the following: 

  • Restrict and prevent customers under 25 years of age from being recruited to high value customer schemes. 
  • All customers must first pass thorough checks relating to spend, safer gambling and enhanced due diligence before becoming eligible for high value customer incentives. 
  • Reward programmes will also be required to have full audit trails detailing decision making with specified senior oversight and accountability. 

And with regards to lowering the gameplay intensity they must follow the code: 

  • A minimum spin speed of 2.5 seconds on all slots. 
  • Removal of game features which may encourage intensive play such as slam stops and turbo buttons. 
  • Removal of split-screen slots which have been associated with potential loss of control. 
  • A more detailed work plan which will include in-game messaging and the creation of a Betting and Gaming Council Testing Lab to look into other game features. 
  • Publication of the final code in September 2020. 

Brigid Simmonds, Chairman of the new standards body the Betting and Gaming Council said: “I am pleased with our members’ hard work and continued commitment to delivering substantial progress on the three safer gambling challenges set by the Gambling Commission on high value customers, advertising and game design. The progress reported today including restricting under 25’s from qualifying for high value customer accounts; strengthened advertising rules and games with slower speeds and the removal of some functionality comes despite difficult operating circumstances during the COVID-19 crisis. These measures, along with our recently announced 10 pledge action plan for COVID-19 safer gambling and our 22 industry safer gambling commitments will significantly transform and improve the environment for our customers and the wider public.  We agree with the Gambling Commission that there is still more work to do and we will rise to the ongoing challenge.” 

What are your thoughts on the above restrictions? Would be good if you could leave a comment below?  

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